Support
Help with Gimik.
The questions that come up most, answered directly. If yours is not here, write to us and a person will reply.
Contact support
Email support@gimik.app or use the contact form. Tell us what happened, what you expected, and which phone you are on. Reports about a person or their content are reviewed within 24 hours.
Getting started
- How do I make an account?
- Open Gimik and sign up with your email address. You will be asked for a name, a handle and the city you are in — the city is what makes local somedays and nearby people useful.
- I do not know anyone on Gimik yet.
- That is fine. Browse the catalogue, keep what you want, and lock a date on your own. Nothing in the core loop needs a second person.
Account and sign-in
- I forgot my password.
- Tap Forgot password on the sign-in screen and enter your email. If an account exists you will get a reset link. The screen says the same thing either way, so it never reveals whether an address is registered.
- How do I change my profile?
- Profile, then the settings icon, then Edit profile. You can change your photo, bio, work, education, interests and city at any time.
- How do I delete my account?
- In the app, go to Profile, then Settings, then Delete account. It is permanent and removes your account, profile and its photos, the somedays you wrote, keeps, friendships, invites, the messages you sent, plans you created and your journal entries. Reports you filed or that were filed about you are kept for safety, and groups you created stay for their remaining members. If you cannot open the app, email support@gimik.app from your account's address with the subject "Delete my account" and we will handle it within 7 days. Deleting does not cancel a Gimik Plus subscription, so cancel that in the App Store or Google Play first. The full list of what is deleted and kept is on the delete account page (/delete-account).
Privacy
- Who can see the things I keep?
- You choose per someday. Each one carries a ring — just me, friends, groups, or everyone — and you can change it whenever you like from the someday itself.
- Are my journal entries private?
- Yes, unless you choose to share one.
Safety, reporting and blocking
- How do I block someone?
- Open their profile and tap Block, or tap the warning icon at the top of your conversation with them. Their somedays, messages and invites disappear from your app straight away, they can no longer reach you, and we are sent a report. You can unblock them in Settings under Blocked people.
- How do I report a person, a someday or a message?
- Tap Report on a person's profile or on a someday somebody wrote. In a conversation, tap the warning icon, or press and hold a message. The person is never told who reported them.
- What happens after I report something?
- A person reviews every report within 24 hours. Gimik has no tolerance for objectionable content or abusive users: content that breaks the rules is removed and the account that posted it is permanently closed.
- Why was my text refused?
- Names, profiles, somedays, group names and messages pass a filter for abusive and explicit language before they are posted. Reword it and try again, or write to us if you think the filter got it wrong.
Plans, invites and groups
- How long does an invite last?
- A week. After that it fades on its own — ignoring an invite is a valid answer, and nothing sits in your list forever.
- Can I change a date after locking it?
- Yes. Open the plan and unlock it. The someday goes back to your list with everyone still attached.
- How do people join a group?
- Open the group and share its link. Anyone with the link can join.